Logitech G Support FAQ
Everything you need to know about your gaming gear orders, shipping, and warranty.
How can I track my Logitech G order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website. You can also track your status directly through the 'Order History' section in your account.
What is the return policy for gaming peripherals?
We offer a 30-day money-back guarantee on all products purchased directly from our store. Items must be returned in their original packaging with all included accessories and documentation to receive a full refund.
Does my gear come with a manufacturer warranty?
Yes, most Logitech G products come with a 2-year limited hardware warranty. This covers defects in materials and workmanship under normal consumer use. Please keep your proof of purchase for warranty claims.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and regional financing options like Klarna or Afterpay in supported territories.
Do you offer international shipping?
Logitech G ships to many countries worldwide. Shipping costs, delivery times, and import duties vary by location and will be calculated at checkout based on your shipping address.
Where can I download G HUB software for my devices?
You can download the latest version of Logitech G HUB from our official website under the 'Downloads' section. This software allows you to customize lighting, DPI settings, and button assignments for all your compatible gear.